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The Lake's 24 Hour Emergency Water Damage Service

12/7/2017 (Permalink)

SERVPRO of Lake of the Ozarks is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. 

We Answer the Phone Ready to Help Call Today - 573-346-7200

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lake of the Ozarks has specific water damage training and experience to help you through this tough time. We specialize in water damage restoration-in fact, it's the cornerstone of our business. 

What to Expect 

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur? 
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)? 

We are an IICRC Certified Firm

12/6/2017 (Permalink)

SERVPRO of Lake of the Ozarks is an IICRC firm. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo. 

IICRC Certified Firms must 

  • Present accurate information to consumers and conduct business with honesty and integrity. 
  • Require a technician on all jobs who has been formally trained and passed all required tests. 
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry. 
  • Maintain liability insurance to protect all parties in the event of an accident. 
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration. 

The IICRC Develops The Standards For The Restoration Industry 

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals. 

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology, science, and therefore the standards must evolve to keep pace. 

About SERVPRO of Lake of the Ozarks 

SERVPRO of Lake of the Ozarks specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO's corporate training facility to regular IICRC - industry certification, rest assured our staff is equipped with the knowledge to restore your property.  

Kids Fishing Derby

8/24/2015 (Permalink)

Community Kids Fishing Derby Kids Derby 2014

Come join us on September 20, 2015 from 1-3 at Captain Ron's for the Highway 5 Kids Fishing Derby!

SERVPRO is a pround sponsor of this event for kids ranging in age from 5-14.  Every kid goes home with a prize! It will be a great day to get outdoors and have some fun with your kids. 

For more information Please call the Lake West Chamber at 573-374-5500 or contact Jessica at SERVPRO at 573-346-7200.